Privacy Policy

Last updated: August 26, 2025

At Orion Curtains (operated by Orion Curtains FZ LLC), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [www.orioncurtains.ae] or interact with our services.

By using our website, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of data:

Personal Information: Name, email, phone number, address, and payment details.
Technical Data: IP address, browser type, device information, and operating system.
Usage Data: How you browse and interact with our website and services.
Marketing Preferences: Your choices about receiving offers and updates from us.

2. How We Use Your Information

We use your data to:

Provide and deliver our products and services.
Process bookings, visits, and payments.
Communicate with you about updates, offers, and support.
Improve our website and customer experience.
Detect and prevent fraud or unauthorized use.

3. Legal Basis for Processing

We process your information based on:

Consent (e.g., receiving marketing messages).
Contract (to fulfill service requests and installations).
Legal obligations (when required by law).
Legitimate interests (operating and improving our business).

4. Sharing Your Information

We may share your data with:

Service Providers who help us operate (e.g., payment processors, email providers).
Authorities if required by law.
Business Partners in the case of mergers or acquisitions.
We never sell or trade your personal data.

5. Cross-Border Transfers

Your information may be stored or processed outside the UAE (e.g., secure servers with third-party providers). We take steps to ensure compliance with UAE data protection laws.

6. Data Security

We apply strict technical and organizational measures to safeguard your data. While we strive for the highest security, no online system is 100% secure.

7. Data Retention

We keep your information only as long as necessary to provide our services or as required by law.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Orion Curtains (Orion Curtains FZ LLC)

📧 Email: info@orioncurtains.ae
📍 Dubai, United Arab Emirates